REPAIR AND UPGRADE SERVICE |
HSA has over the years built a highly rated AEG upgrade/repair services reputation. To request our upgrade or repair services, please contact us via email or phone to describe your problem so that we can tell if we can help you. PLEASE NOTE: Hot Spot Airsoft do not perform upgrades or repair service on certain brands of Airsoft guns which include UTG and all the China-made electric guns like: CYMA, Double Eagle, Well, etc...
Labor rate is $30/hour plus: parts, shipping and Tax (NY State Residents Only). For repairs, if you know exactly what the problem is, we can quote approximately you cost immediately. If you don't know, you will be notified by phone or email of the total cost, NOT including shipping, after we checked the gun, than you can decide what to do,...fix it or not (in that case a $30 flat fee apply + the cost to ship the gun back (UPS Ground). Remember that all original manufactory warranties (if any) are immediately voided if upgrades will be installed on a new gun. ALL upgraded guns are shipped out ONLY after passing our extensive tests, but there will be 3 Days after delivery for customers to check the gun and make sure everything is working properly. It is the customer responsibility to check the gun within the 3 days allowed. No claims will be addressed after. THE "FLAT RATE SHIPPING" IS AN EXCLUSIVE OFFER FOR "NEW" ONLINE PURCHASES AND DO NOT APPLY FOR REPAIR OR SERVICE.
You can bring or send your AEG to:
Hot Spot Airsoft Attn: Service DPT. 3348 Long Beach RD Oceanside, NY 11572
You must include in the package a note with all your personal information's: name, address, phone number email... describing the problem/s and/or what you want us to do on your AEG....in clear writing! All AEG's will be serviced and processed on the order we received. There will be at least 7-10 business days (Excluding Weekends) or more waiting before we can get to your gun as we are extremely busy, we are receiving AEG's to service on a daily basis, so the sooner you send it in....the better!
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